| Job Role -Service now admin with certification Location -Raleigh,NC Day 1 onsite at Raleigh, North Carolina, USA |
| Email: [email protected] |
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http://bit.ly/4ey8w48 https://jobs.nvoids.com/job_details.jsp?id=1745870&uid= From: Vishal Yadav, Teamware Solutions [email protected] Reply to: [email protected] Job Role - Service now admin with certification Location - Raleigh,NC Day 1 onsite need Local only Job Description - Responsible for administration of ServiceNow tool Troubleshooting Level 2/3 Incidents in ServiceNow Support queue Accountable for Service Restoration/Resolution for incidents/tasks in-scope Ensure production stability, and track issues to closure Production Deployment & Certification Pre-Production support Limited to Small Enhancements Code review and update as and when required for production issues Regression testing support for small enhancements Knowledge Management - Creating/Maintaining knowledgebase documents. Vendor Liaison for the applications in (TCS) scope Performance/Status/SLA Reporting Reporting - FAILED EVENTS, Resolution, Error trending, Daily scorecard Participate in Change analysis and planning Production Deployment & Certification Competencies: ServiceNow Experience (Years): 6-8 Essential Skills: Responsible for administration of ServiceNow tool Troubleshooting Level 2/3 Incidents in ServiceNow Support queue Accountable for Service Restoration/Resolution for incidents/tasks in-scope Ensure production stability, and track issues to closure Production Deployment & Certification Pre-Production support Limited to Small Enhancements Code review and update as and when required for production issues Regression testing support for small enhancements Knowledge Management - Creating/Maintaining knowledgebase documents. Vendor Liaison for the applications in (TCS) scope Performance/Status/SLA Reporting Reporting - FAILED EVENTS, Resolution, Error trending, Daily scorecard Participate in Change analysis and planning Production Deployment & Certification Desirable Skills: Responsible for administration of ServiceNow tool Troubleshooting Level 2/3 Incidents in ServiceNow Support queue Accountable for Service Restoration/Resolution for incidents/tasks in-scope Ensure production stability, and track issues to closure Production Deployment & Certification Pre-Production support Limited to Small Enhancements Code review and update as and when required for production issues Regression testing support for small enhancements Knowledge Management - Creating/Maintaining knowledgebase documents. Vendor Liaison for the applications in (TCS) scope Performance/Status/SLA Reporting Reporting - FAILED EVENTS, Resolution, Error trending, Daily scorecard Participate in Change analysis and planning Production Deployment & Certification Country: United States Branch | City | Location: TCS - Raleigh, NC RALEIGH -- Nothing will work unless you do...... Thanks & Regards, Vishal Yadav |Sr. US IT Recruiter Teamware solutions inc Email: [email protected] Linkedin - (24) Vishal (Vishu) Yadav | LinkedIn Job Role - Service now admin with certification Location - Raleigh,NC Day 1 onsite need Local only Keywords: information technology North Carolina Job Role -Service now admin with certification Location -Raleigh,NC Day 1 onsite [email protected] http://bit.ly/4ey8w48 https://jobs.nvoids.com/job_details.jsp?id=1745870&uid= |
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| 11:58 PM 12-Sep-24 |