| job Role - Genesys developer Location - Boynton Beach,FL and tempe, FL Da y1 onsite Rate - $55 on c2c at Tempe, Arizona, USA |
| Email: [email protected] |
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http://bit.ly/4ey8w48 https://jobs.nvoids.com/job_details.jsp?id=1601462&uid= From: Vishal Yadav, Teamware Solutions [email protected] Reply to: [email protected] job Role - Genesys developer Location - Boynton Beach,FL and tempe, FL Da y1 onsite Rate - $55 on c2c job Description - Skillsets Design and developing Genesys Web messaging/Chat Bot solution Design and implement Genesys Digital Bot solution Design and implement Genesys SMS Solution Design and implement conversation flow for Chat bot and SMS channel Design and build custom integration to query and retrieve data from Enterprise system i.e Service Now Design and implement Workforce management. Design and implement Genesys-Service CTI integration Design and implement Genesys Self Service Portal Design and implement Knowledge Management Design and implement Genesys Agent Assist and Intelligent support queue routing Build custom dashboard based on business requirement Troubleshoot and resolve technical issues related to Genesys solutions. Provide technical support and guidance to ensure optimal performance and reliability. Collaborate with cross-functional teams to develop customized solutions.. Responsibilities: Overall 5+ years of experience and proven experience with Genesys contact center technology. Strong understanding of telecommunications principles and contact center operations. Proficiency in configuring and troubleshooting Genesys software components. Excellent communication and teamwork skills. Ability to work independently and prioritize tasks effectively. -- Nothing will work unless you do...... Thanks & Regards, Vishal Yadav |Sr. US IT Recruiter Teamware solutions inc Email: [email protected] Keywords: information technology Florida job Role - Genesys developer Location - Boynton Beach,FL and tempe, FL Da y1 onsite Rate - $55 on c2c [email protected] http://bit.ly/4ey8w48 https://jobs.nvoids.com/job_details.jsp?id=1601462&uid= |
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| 08:37 PM 26-Jul-24 |