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Genesys Consultant || Sunnyvale, CA at Sunnyvale, California, USA
Email: [email protected]
https://jobs.nvoids.com/job_details.jsp?id=1478049&uid=
From:

Susheel Maurya,

Quantum World Technologies Inc.

[email protected]

Reply to:   [email protected]

Requirement ID:

9536339

Posted On:

Jun-12-2024

Role name:

Consultant

Role Description:

Hands on experience in SIP Voice Solution and troubleshooting of SIP Signaling.Implementation and deployment of of Genesys components including Voice and Multimedia.Good knowledge on SIP Cluster Architecture is required.Good understanding of Genesys Reporting components such as Pulse, ICON and Infomart.Knowledge of Codecs, sip signaling and SBC configuration.Troubleshooting of IVR, Voice call flows using GVP, SIP and ORS/URS logs.

Competencies:

Genesys Engage, Genesys Inbound Voice

Experience (Years):

8-10

Essential Skills:

Hands on experience in SIP Voice Solution and troubleshooting of SIP Signaling.Implementation and deployment of of Genesys components including Voice and Multimedia.Good knowledge on SIP Cluster Architecture is required.Good understanding of Genesys Reporting components such as Pulse, ICON and Infomart.Knowledge of Codecs, sip signaling and SBC configuration.Troubleshooting of IVR, Voice call flows using GVP, SIP and ORS/URS logs.

Desirable Skills:

Hands on experience in SIP Voice Solution and troubleshooting of SIP Signaling.Implementation and deployment of of Genesys components including Voice and Multimedia.Good knowledge on SIP Cluster Architecture is required.Good understanding of Genesys Reporting components such as Pulse, ICON and Infomart.Knowledge of Codecs, sip signaling and SBC configuration.Troubleshooting of IVR, Voice call flows using GVP, SIP and ORS/URS logs.

Country:

United States

Branch | City | Location:

TCS - Sunnyvale

Sunnyvale

Sunnyvale, CA

Status:

Open

Keywords:

Genesys Consultant

Warm Regards

Susheel Maurya

Contact: +18055869817

Email: [email protected]

Quantum World Technologies Inc.

4281 Katella Ave, Suite #102 Los Alamitos CA 90720 USA

Keywords: California Idaho
Genesys Consultant || Sunnyvale, CA
[email protected]
https://jobs.nvoids.com/job_details.jsp?id=1478049&uid=
[email protected]
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02:53 AM 13-Jun-24


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