| Lead Solution Architect Manager : USC GC at Remote, Remote, USA |
| Email: [email protected] |
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http://bit.ly/4ey8w48 https://jobs.nvoids.com/job_details.jsp?id=145848&uid= From: Aman Kumar, TEK Inspirations LLC [email protected] Reply to: [email protected] Duration: 6 Months Location: contract till Dec 2023 Visa: GC/USC MOI: SKYP(2 Interviews, 1 with Randstad, 1 with theend client.) End client does not want candidates PST time. Lead Solution Architect Manager Customer EngagementSolutions is responsible for the overall solution design & delivery incustomer engagement solutions for our clients Salesforce platform. This rolewould also need to lead a team of architects to drive solution design anddelivery for projects and initiatives. The Lead Solution Architect Manager is expected todemonstrate in depth knowledge of customer engagement solutions and Salesforceplatform capabilities. This role is also expected to demonstrate structuredarchitectural design capabilities as well as expertise in business process re-engineering.This person should be a quick learner to precisely understand businessoperational model and processes, and an out of the box thinker. This role supportshighly complex business processes that require cross-team integration and wouldrequire managing and leveraging resources from business stakeholders, ITproduct owners, IT technical community and other systems in support of theirproduct. Lead Architects (Solution and Technical) - who have architecturalresponsibility across an entire program or solution, and lead and manage otherarchitects Required Skills - 3-5Salesforce Solution Architecture FunctionalDesign Leadership Desired skills, responsibilities, experience needed POSITION SUMMARY: Technical Architect Lead SalesforceSolutions is responsible for the technical solution design & delivery incustomer engagement solutions for AmerisourceBergens Salesforce platform. Thisrole would also need to lead a team of architects to drive technical solutiondesign and delivery for projects and initiatives. The successful candidate willbe able to design technical architecture solutions that include integration andauthentication across systems; articulate design considerations, best practices& maximizing SFDC native offerings, architectural impacts & trade-offs,benefits, and recommendations for technical architecture. This role is alsoexpected to demonstrate structured architectural design capabilities as well asexpertise in governing solution construction and quality oversight in delivery.This person should be a quick learner to precisely understand businessprocesses and solutions, and an out of the box thinker. This role supportshighly complex business processes that require cross-team integration and wouldrequire managing and leveraging resources from business stakeholders, ITproduct owners, IT technical community and other systems in support of theirproduct. PRIMARY DUTIES AND RESPONSIBILITIES: Accountable fortechnical solution design of Salesforce platform and related technologies by convertingbusiness solution design into development-ready detailed technical solution Accountable fortechnical capability planning and roadmap, and organic growth of capabilitiesalong with project delivery Accountable for Integration of CRM solution with otherenterprise solutions like Contact center, Order management and e-commerce etc. Manage a team of architects working in multiple locationsincluding overseas and foster a culture of teamwork and continuous improvement. Accountable forsolution delivery of special projects, proof of concepts and enhancementprojects. Responsible for architectural governance and developmentquality guidance Ability to work with product owner, business owner andfunctional leads to help build solution options. Collaborates withprocess owner & solution architect to understand their requirements andpartners with other technical leads and IT shared services to provide solutions Mentor resources and take on leadership roles to expandteams skills . Accountable for recruitment and performancereview/improvement of team members. Regularly reviewsservice provider performance to identify and confirm performance problems;notifies Vendor and VMO management of issues and escalates to business and ITleaders with regards to vendor performance issues and improvement plans. ContractorManagement: Oversight of contractor work and performance, includingcoordinating with Centers of Competence in identifying, onboarding andevaluating vendor performance. EXPERIENCE AND EDUCATIONAL REQUIREMENTS: Bachelors degree in Computer Information Systems oranother related field, or equivalent work experience Preferably 7 yearsin Information Technology in progressive levels of responsibility andleadership Salesforce-driven solution design experience is required andSalesforce certified training & credentials are required: o Administrator& Advanced Administrator o Platform Developer o Application Architect o CTAor CTA candidate preferred High level understanding of several components of IT suchas: Product Management, Technical Architecture, Business Analysis, Testing orOperations and Support. Excellent written and verbal skills, including the abilityto respond well under pressure MINIMUM SKILLS, KNOWLEDGE AND ABILITY REQUIREMENTS: Strong leadershipskills Self-motivated and self-directed Demonstrated ability to partner and collaborate acrossorganizations to optimize outcomes Deep understanding of SFDC concepts and practices. Able toidentify the need and recommend the use of apex and Visual Force to meet abusiness requirement Understanding of Agile principles and methodology Ability to prioritize workload and consistently meetcommitments Ability to work across multiple groups within IT to ensureend to end performance Excellent interpersonal skills, must be comfortableworking continually on a team with daily accountability for keeping commitments Excellent written and oral communication, listening andpresentation skills In-depth knowledge of business operations Good organizational skills Ability to use good judgment in conveying status andproblem escalation Provides coaching and mentoring to team members Knowledge of the cost basis for the service WORK ENVIRONMENT: The work environment characteristicsdescribed here are representative of those an associate encounter whileperforming the essential functions of this job. Reasonable accommodations may be made to enable individualswith disabilities to perform the essential functions: Associates work in teamrooms co-located with their fellow team members. The noise level in the teamroom is moderate. PHYSICAL AND MENTALREQUIREMENTS: The physical demands described here are representative of thosethat must be met by an associate to successfully perform the essentialfunctions of this job. Reasonable accommodations may be made to enableindividuals with disabilities to perform the essential functions: 1. Sedentary physicalactivity requiring reaching, sifting, lifting, finger dexterity, grasping,feeling, repetitive motions, talking and hearing. 2. Visual requirement is for close vision, distance vision,peripheral vision and ability to adjust focus. 3. 75% or more time is spentlooking directly at a computer. 4. Associate is frequently required to stand, walk (orotherwise be mobile). 5. Ability to deal with stressful situations as they arise.Internal Notes update: 11-10-2022 Lead Architects (Solution and Technical) - who havearchitectural responsibility across an entire program or solution, and lead andmanage other architects In an effort to best qualify candidates for the leadroles (and to be sure that we can afford the pay rates), please help to qualifyfuture candidates with a few recorded recruiter questions, including: Please include the below questions in all submissions: 1.Have you held the technical architect or a solution architect title in priorSalesforce roles 2. What program-level architectural responsibilities have youhad on prior projects 3. Have you managed other Salesforce technical orsolution architects 4. Are you available to work exclusively on thisproject/assignment without outside work Aman Kumar Technical Recruiter TEK Inspirations LLC | 13573 Tabasco Cat Trail, Frisco, TX 75035 Desk # 469 481 3127 | E: [email protected] Disclaimer: This communication, along with any documents, files or attachments, is intended only for the use of the addressee and may contain confidential information. If you are not the intended recipient, you are hereby notified that any dissemination, distribution or copying of any information contained in or attached to this communication is strictly prohibited, To remove your email address permanently from future mailings, please send REMOVE to [email protected] http://bit.ly/4ey8w48 https://jobs.nvoids.com/job_details.jsp?id=145848&uid= |
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| 06:51 PM 16-Nov-22 |