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Genesys || IVR CX(Customer Experience) ---------- Charlotte, NC at Charlotte, North Carolina, USA

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http://bit.ly/4ey8w48 https://jobs.nvoids.com/job_details.jsp?id=1444482&uid= From: Naveen, Softcom Systems Inc [email protected] Reply to:   [email protected] Details: Role: IVR / Genesys Customer Experience Location:Remote, Charlotte, NC Type: Contract Must have skills: IVR Customer Experience Expert - 10+ Years of experience Client-facing role - Strong communication skills Detailed Job Description: Background: The client Development team produces work flow and designs and end interactions. As of current process, these end up directly at the business users and agents . However , no one is currently evaluating, the design, workflow from Customer Experience point of view before it lands up in business users hand.  Requirement: Customer Experience Expert with 10 + years experience Should be well versed in Natural Language Should be well versed with Customer experience expert in Conversational space Keywords: information technology North Carolina Genesys || IVR CX(Customer Experience) ---------- Charlotte, NC [email protected] http://bit.ly/4ey8w48 https://jobs.nvoids.com/job_details.jsp?id=1444482&uid=

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05:06 AM 01-Jun-24

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Location: Charlotte, North Carolina