| Urgent Require Product Owner || Onsite || Raleigh, NC at Raleigh, North Carolina, USA |
| Email: [email protected] |
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http://bit.ly/4ey8w48 https://jobs.nvoids.com/job_details.jsp?id=1393254&uid= From: SANJANA, IBRIDGETECHSOFT [email protected] Reply to: [email protected] Product Owner Onsite (Raleigh, NC) Contract Job Description Role Description: Product Owner Competencies: Product Owner, Avaya Aura Experience (Years): 8-10 Essential Skills: Product Owner1. Project Management and Delivery across complex cross functional teams 2. Well Versed in MS Project and able to apply AGILE principles where necessary . 3. Excellent Communication skills and ability to articulate and lead BUSINESS leaders, Call Center Leads , Vendor Managers, and other stakeholders of the Program and Reporting Track. 4. Some one with good understanding of the Analytics/Reporting/Data/ETL concepts. Desirable Skills: Product Owner1. Good knowledge on reporting and analytics 2. Preferably knowledge of Genesys platform 3. Experience with Call center analytics, metrics 4. Customer journey management (using Genesys and /or pointillist) .5. Manages the Requirements Backlog for Reporting and Analytics for BPR Reporting Workstream across contact center, IVA , CRM and Pointillist Thanks and Regards, Sanjana Technical Recruiter : +1 904-587-1235 : [email protected] 465 Grant Logan DR, St Johns, FL Keywords: microsoft Florida North Carolina Urgent Require Product Owner || Onsite || Raleigh, NC [email protected] http://bit.ly/4ey8w48 https://jobs.nvoids.com/job_details.jsp?id=1393254&uid= |
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| 09:54 PM 14-May-24 |