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Opening for ServiceNow Business Analyst - Onsite at Remote, Remote, USA
Email: [email protected]
http://bit.ly/4ey8w48
https://jobs.nvoids.com/job_details.jsp?id=1280874&uid=

From:

meenakshi,

kpg99

[email protected]

Reply to:   [email protected]

TITLE: ServiceNow Business Analyst

DURATION: 9+months

Visa : GC/USC/GCEAD/H4EAD

LOCATION : Onsite in San Bernardino, CA

ABOUT THE ROLE:

                      Minimum of 5 years as Business System Administrator supporting an enterprise environment of over 10,000 staff.

                      CMDB development and administration

                      Drive adoption of ServiceNow.

                      Subject Matter Expert with ServiceNow business processes.

                      Subject Matter Expert with ServiceNow reporting and dashboards.

Responsibilities

                      Develop and document best practices for the Countys use of ServiceNow.

                      Gather requirements from the Countys business units and apply ServiceNow methodology.

                      Drive adoption of ServiceNow.

                      CMDB development and administration

                      Identify and report on potential improvements in business processes using ServiceNow.

                      Manage the service portfolio such as identifying services, documenting, and tracking service lifecycle from Requirements to Sunset. 

                      Help develop cost models and service level objectives for services. 

                      Perform peer reviews of operational services.

                      Manage subscriptions, perform capacity planning.

                      Develop Knowledgebase, write knowledge articles.

                      Skills and Qualifications

                      Subject Matter Expert with ServiceNow business processes.

                      Subject Matter Expert with ServiceNow reporting and dashboards

                      Strong written and verbal communication skills with the ability to communicate effectively with technical and non-technical staff.

                      Project Management

                      Technical Writing

                      Experience working in a Government environment with an understanding of a Governments administrative processes.

Experience and Education:

                      Minimum of 5 years as Business System Administrator supporting an enterprise environment of over 10,000 staff.

                      Thirty (30) semester (45 quarter) units of completed, post high-school coursework from an accredited university or technical school in Computer Information Systems, Business/Public Administration, or a closely related field. 

Regards,

Meenakshi Bisht

Technical Recruiter

D: 609-357-5502

E: [email protected]

Note:: We are going through prime vendor.

Keywords: green card California
Opening for ServiceNow Business Analyst - Onsite
[email protected]
http://bit.ly/4ey8w48
https://jobs.nvoids.com/job_details.jsp?id=1280874&uid=
[email protected]
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09:41 PM 04-Apr-24


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