| Senior Desktop Engineer at Remote, Remote, USA |
| Email: [email protected] |
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https://jobs.nvoids.com/job_details.jsp?id=1241289&uid= From: hanshika, VYZE [email protected] Reply to: [email protected] If you have a consultant who is a fit, please send me their profile along with Exact location, , LinkedIn with Headshot, visa status, and bill rate. Position Details: Senior Desktop Engineer Location:San Jose, CA Type: 12 Month Contract 2 Zooms Must have: Must go onsite 4-5 days a week in San Jose, CA Must have experience working on Widows, MAC, and Linux. 5+ years experience working on windows & related hardware. NOTES TO HELP YOUR SEARCH Our client is looking for a Senior Desktop Support Engineer (Level 3) who is energetic, and a motivated individual to provide best in class Deskside Support to the North America region while working from our Corporate Headquarters in San Jose. Successful candidate will be working with a team of 5 engineers in a Tech-Stop providing support to the Corporate and NA Field employees. Engineer will have a key role & responsible for supporting our engineering labs primarily running Linux OS. This person will be joining a dynamic IT organization working with & actively collaborating with cross functional groups, participating in global IT projects, and working on improving processes and procedures to support operations. The successful candidate should be interested in learning and supporting cutting edge technologies to deliver Best in Class services to our employees. Ability to quickly comprehend the functions and capabilities of new technologies. Must haves: 5+ years experience working on windows & related hardware. Hands on Linux experience is simply a must! We need this candidate to be experienced with Linux and confident with related hardware and OS. Hands on Mac experience is simply a must! We need this candidate to have experience with MAC and confident with MAC hardware\\OS. Any additional skills on the backend infra of MAC is a bonus. IT3 level support experience is needed in managing escalated issues, working issue that have probably gone through level1 & 2 support. Experience mentoring teams, leading teams and\\or driving initiatives. Job Responsibilities: Linux OS installations, troubleshooting, maintenance, service, and break-fix issues in multiple lab environments. Provides support and administration of Mac workstations via JAMF management tools Windows\\MAC installations, troubleshooting, maintenance, service, and break-fix issues Provide Windows system (Server & Client) administration & support. Provide support of Microsoft SCCM/WSUS infrastructure. Troubleshoot applications issues on across multiple platforms including smart devices. . May be required to work occasional unusual hours based on emergencies and maintenance needs. Management inventory of systems & accessories while adhering to asset management process. Manage your tickets while ensuring adherence to stated SLAs for all Jira tickets Job Qualifications: Bachelors degree in Computer Science or related field 5+ years continued experience in IT role preferable within multinational. Experience troubleshooting windows & MAC systems in global environment. Experience with Linux both installation & troubleshooting. Experience with systems tools including SCCM Experience working on projects & ability to drive & own initiatives is essential Nice to have: Experience with all aspects of laptop, desktop & peripheral hardware. Deep OS and configuration troubleshooting. Hands on Linux installation & troubleshooting experience. Excellent communication skills which will be required to engage with senior R&D and IT staff across the globe. Knowledge and ability to troubleshoot basic networking problems. Ability to develop scripts to automate common activities such as removing machines from the domain, adding or subtracting applications post image, etc. Possesses excellent skills and experience in the area of Install Building / Package building using Industry Best Practices as well as Industry-known tools etc. Ability to build Windows OS images and upgrade of OS & Microsoft O365 through SCCM. Software packaging and deployment through SCCM. Additional Skills/Preferences: The successful candidate should: Be a team player Excellent communication skills which will be required to engage with senior R&D and IT staff across the globe. Confident abilities to communicate and present effectively Be able to work and integrate well in a team environment Have a pro-active attitude to problem solving and optimization Personal skills: Friendly, pleasant with high communication skill. Self-learner. Highly motivated. Open minded. Works independently. Requires minimal guidance. Ability to quickly comprehend the functions and capabilities of new technologies Systematic view for complex environments Ready and enjoys learning new things with a can-do attitude. Knowledge of the EDA business a bonus. Keywords: rlang information technology golang California https://jobs.nvoids.com/job_details.jsp?id=1241289&uid= |
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| 12:06 AM 22-Mar-24 |