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ServiceNow Platform Architect need local to TX GC USC at Dallas, Texas, USA
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roshini,

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Role : ServiceNow Platform  Architect

Client : Wipro

Visa :GC and USC

Location :Dallas TX  (Hybrid) Need Local Candidates

 Note : Position is remote but preferred to have candidate from Dallas area

 Experience:

         ServiceNow:10 years (Required)

         SAM Pro: 3 years (Required)

         Willingness to travel: 25% (Preferred)

         Work Location: Fully Remote

 Job Description

ServiceNow SAMPro Architect

       Atleast 10+ years of ServiceNow experience and on full cycle implementation of ServiceNow ITSM, ITAM including SAM Pro

       Manage and monitor the IT Asset Repository for Software Assets

       Track and capture any change on Software Assets (deployment, lost or stolen etc.) in the IT Asset Repository

       Validate periodically The IT Asset Repository data accuracy and investigate discrepancies.

       Check the IT Asset Repository to determine whether existing Software can be re-used to fulfill a request

       Update the IT Asset Repository ticket (request, incident, change ticket etc.) with Asset status (assigned, procured, deployed etc.)

       Determine capability to inventory Software Assets

       Help define alternative procedures if Software cannot be inventoried with current toolsets

       Assess the impact of any major change on the Software Assets and discuss findings with appropriate stakeholders

       Define how Software harvesting should be performed and track the harvested Assets in the IT Asset Repository

       Coordinate Software disposal

Technical Expertise:

       Strong capability to perform:

       Update/close RITM for software requests

       Evaluate if license is available by checking stock status

       Entitlement process/License Assignment

       Review and reconcile license compliance report

       Investigate non-compliance and provide resolution

       Validate software license creation

       Create/Update Software Models/Create Standard Catalog/ Create Software Catalog entries

       Receive PO Release and Invoice and perform 3-way match

       Validate software discovery

       Work with Platform Team to troubleshoot software discovery issues

       Provide Software Inventory and license compliance-related reports

       Update/maintain ITAM repository for accurate inventory count resulting from the SAM processes

       Evaluate License Usage and harvest unused licenses

       Understand software licenses product use rights

       Knowledge of Catalogs

       Knowledge of ServiceNow workflows

       Flexera DataPlatform

Keywords: sthree information technology purchase order green card Texas
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12:27 AM 14-Mar-24


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Location: Dallas, Texas