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Most Urgent Requirement || Field Service Technician || Huntsville, Alabama and Camden, Arkansas at Camden, Tennessee, USA
Email: [email protected]
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From:

Shivam,

Applab Systems

[email protected]

Reply to: [email protected]

Hi,

I Hope you are doing well.

My name is Shivam and I'm an IT recruiter at AppLab Systems. We are having very urgent opening for one of our clients.

If you are qualified, available, interested, planning to make a change, or know of a friend who might have the required qualifications and interest, please share your updated resume with credential. I will call you back for detail discussion.

Position: Field Service Technician

Location:
Camden, Arkansas - 1

Washing DC Metro Area (2 locations - Orange County, VA and Arlington, VA) 1 (4 days in Orange County, VA and 1 day in Arlington, VA)

Huntsville, Alabama - 1

Visa Type: USC

Job Description:

Essential duties for these positions include, but are not limited to the following:

Work with Team on New Hire setup and deployment.

Coordinate with Local Aerojet Asset Management team on Refresh Schedule with Users

Work on Incidents and Tasks and Provide break fix assistance.

Provide onsite support to Authorized Users with operational and technical support and to meet specified SLAs.

Resolve incidents and problems associated with EUC equipment.

Perform reactive troubleshooting to effectively identify potential incidents or problems and attempt to eliminate them to occur in the future.

Support Authorized Uses connecting or attempting to connect to corporate network and assist in the coordination and completion of accessing LAN, print, and file services; connection to WAN; and accessing appropriate LAN segments.

Provide repair and maintenance for mobile devices as needed.

Install, upgrade and repair EUC equipment (desktops, laptops, monitors, and associated peripherals)

Provide software break/fix services and replacement of non-warranty assets for end users.

Provide network printers and scanner network connectivity, including providing network support for device configuration, for IP addressing, and direct TCP/IP output.

Provide warranty and break/fix support for networked printers and scanners.

Configure and support end users on mobile computing platforms.

Provide VIP support for equipment including desktop devices, mobile devices, display screens, video systems, docking stations, communication devices, direct attached printers, local printers, scanners, wireless networking, etc.

Create, change, and remove printer configurations and queues based on requests and in accordance with SLAs.

Provide on-site hardware support for general troubleshooting and problems for end user computing technologies.

Provide telepresence and audio video meeting support as needed.

Provide regular, accurate, and timely feedback regarding customer requirements which shall include supervising assignments and maintaining timely communication with sales, operations, and branch office personnel.

Utilize problem management database and systems to track and report on customer calls and requests.

Communicate technical information to technical and non-technical teams and customers.

Deskside support services as required.

Requires 5+ years of related work experience.

Sound knowledge of imaging tools

Sound knowledge of data backup and recovery tools

Installing, upgrading, and migrating to Windows 10

Deploying Windows 10 in large enterprises

Configuring hardware and applications

Configuring network connectivity

Ability to lift to 50 lbs.

Monitoring and maintaining systems that run Windows 7 and Windows10

Configuring backup and recovery options

Desired Certifications:

CompTia A+

MCSA: Windows 10/11

MCSE: Desktop Infrastructure

Thanks & Regards ,

Shivam Kamboj

Email-

[email protected]

Phone -

+1 732-554-3865 (USA)

AppLab Systems, Inc:

An E-Verified Company

URL:

https://applabsystems.com/

4365 Route 1 South, Suite 105

-Princeton, NJ -08540

Keywords: information technology New Jersey Virginia
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03:35 AM 13-Mar-24


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Location: Camden, Arkansas