| Supply Chain- Program Manager at El Segundo, California, USA |
| Email: [email protected] |
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http://bit.ly/4ey8w48 https://jobs.nvoids.com/job_details.jsp?id=1187631&uid= From: Preety Sharma, HMG America [email protected] Reply to: [email protected] Greetings! HMG America LLC is the best Business Solutions focused Information Technology Company with IT consulting and services, software and web development, staff augmentation and other professional services. One of our direct clients is looking for Service Delivery Manager Supply Chain in El Segundo, CA. Below is the detailed job description. Title: Service Delivery Manager Supply Chain Location: El Segundo, CA - No Remote Duration: 6months+ (Contract to hire) Mandatory Skills: Program management, AMS, and managed large teams Job Description: Role Overview: 15 to 20 years of experience ITIL certified or excellent knowledge of ITIL framework/processes Experience in managing AMS/production support of large engagements with exposure to Digital Business Oversee the daily operations of the AMS team as well as participate as an active member Act as a mentor and provide oversight, coaching, etc Be the point of contact for any escalation Analyze data and implement process improvements Clearly communicate escalated issues Monitor team performance and report on metrics Ensure that all customer inquiries and issues are solved correctly and promptly and professionally. Participate in P1/P2 calls Record and track SLAs, contractual commitments, risks and share reports Review and optimize cost by implementing relevant solutions Keywords: information technology California http://bit.ly/4ey8w48 https://jobs.nvoids.com/job_details.jsp?id=1187631&uid= |
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| 04:51 AM 06-Mar-24 |