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Application Production Support - Phoenix AZ (day 1 onsite) at Phoenix, Arizona, USA
Email: [email protected]
http://bit.ly/4ey8w48
https://jobs.nvoids.com/job_details.jsp?id=1179853&uid=

From:

Senthil,

SecureKloud

[email protected]

Reply to:   [email protected]

Title: Application Production Support

Location: Phoenix AZ (day 1 onsite)

Long term contract 

High level JD:

2+ years of experience in Application Production Support in Linux platform.
Strong Technical Troubleshooting skill
Good experience in scripting , Automations
Well versed with ITIL - Incident Change Release management
Basic knowledge of Middleware technologies - Apache Tomcat
Good experience on application monitoring tool like Splunk, AppDynamics, Grafana, Premetheus.
Good experience in AutoSys or any scheduling mechanism.
Good experience in DevOps CI CD tools like Jenkins, Ansible, uDeploy etc
Knowledge of Banking domain (preferable)
Handle outage calls efficiently, triage any issues, and fix them.
Do Root Cause Analysis of repetitive and problem issues.
Report issues and resolve as per process and documentation.
Basic knowledge of Database - Oracle SQL
Good understanding of Infrastructure Technologies like Linux, Windows, MW, Database
Good to have knowledge of AutoSys or any scheduling mechanism.
Good to have DevOps SRE, Automation, cloud knowledge.

More details about expectations from this role.
Understanding Incident Management System
APM Tools
Monitoring Alerts, Batch Failures, Service Now Queue, Mailbox etc
Analyzing Failures using APM Tools
Usage of Batch Monitoring Tool
Types of Jobs Failures and Troubleshooting
NAS, FTP- Failures
Basic Web Server Administration
Commands
Linux Administration Basics
ITIL  Process
Standard Maintenance Activites & SOP
DB-Oracle/MSSQL - Admin Basics
Standard Commands for health check
Basic Networking Commands
Understanding the Networking topology, Load Balancer etc
Troubleshooting Basic HTTP Failures
Fiddler/Post Man
Understanding the Support teams 

With Regards,  

Senthil  

SecureKloud Technologies Inc., 

Direct : 214-613-0887  

Email : [email protected]  

LinkedIn : linkedin.com/in/senthil-babu-r-57059754

Website : www.securekloud.com  

Keywords: continuous integration continuous deployment database rlang Arizona
http://bit.ly/4ey8w48
https://jobs.nvoids.com/job_details.jsp?id=1179853&uid=
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09:58 PM 04-Mar-24


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Location: Phoenix, Arizona