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Urgent Require Enterprise Engineer || onsite || Chicago, IL || W2 at Enterprise, Utah, USA
Email: [email protected]
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From:

SANJANA,

IBRIDGETECHSOFT

[email protected]

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Enterprise Engineer

Onsite (Chicago, IL)

Contract

W2

Job Description

The DEX Engineer provides technical expertise in end user engineering to strengthen the reliability, efficiency, and performance of the enterprise by utilizing Digital Employee Experience (DEX) and endpoint management tools.

It is critical that this role be a technical partner to implement established standards and procedures which support the enterprise's managed infrastructure along with ensuring operational stability.

This role is responsible for identifying issues that require remediation and implementing reliable solutions and automations that maintain the integrity of the existing infrastructure as well as meet the customer objectives.

The DEX engineer must work effectively in a team to establish synergies with IT peers across the enterprise.

Key duties:

Identifying efficiency and automation needs and creating and implementing solutions based on issues being reported by field peers, management and project teams.

Identifying efficiency potential and developing remediations by analyzing raw DEX toolset data.

Identifying root cause of known and unknown issues through the use of DEX tools when escalations are brought to the team.

Interpret data and create reporting from DEX tools.

Gathering business and technical requirements.

Coordinating and leading in the design, testing, evaluation, implementation, and support for multiple complex automation/remediation solutions through DEX toolsets that will impact hardware, software, operating systems, systems tools, and IT processes alike.

Evaluate business requirements and recommend correct DEX technologies that will enhance availability, reliability, scalability, and security while consistently driving down total cost of ownership and support.

Proactively consult with other business units (e.g., application development groups, Field Services Technical Support, etc.) to coordinate needs, issue research/remediation and implementation timelines.

Design and document DEX standards and procedures, and train on usage when necessary.

Ensure engineered solutions conform to established enterprise/industry standards (systems management, security, operating systems, etc.) and reference models.

Provide technical support, as needed, to the enterprise with use of DEX tools.

Coordinate activities with internal/external technology owners/service providers.

Create detailed documentation for all engineering solutions.

Keywords: information technology wtwo Illinois
http://bit.ly/4ey8w48
https://jobs.nvoids.com/job_details.jsp?id=1116960&uid=
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04:10 AM 14-Feb-24


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