| Incident Response Manager at Remote, Remote, USA |
| Email: [email protected] |
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http://bit.ly/4ey8w48 https://jobs.nvoids.com/job_details.jsp?id=1080680&uid= From: Komal Gupta, Largeton Inc [email protected] Reply to: [email protected] Job Title: Incident Response Manager Atlanta, GA 2 days hyb 6 months Contract to hire Proficient in IT Service Management, Problem Management, and Change Management. Experience in Production Support Environments. 24x7 on-call availability with notice. Familiarity with Oracle Financials, Service Now, SAP Concur, Rally. Job Specific SkillsYears of Exp RequiredEmployer UsedIf Applicable STAR (Situation, Task, Action, Result) ExampleIT Service Management, Problem Management, Change Management Experience in a Production Support Environment (Service Now, SAP Concur, and Rally) Available for 24x7 on-call rotation Oracle Financials Applications (Oracle, EBS, WCI, RMB, and OBIEE) Cloud Services (OCI, AWS. Etc.) Responsibilities: Swiftly resolve incidents, making decisions on solutions and managing impact. Lead technical and business discussions for incident resolution. Log, categorize, and prioritize incidents, escalating when necessary. Develop and update Operations and Incident Management processes. Manage Post-Incident Review process and compile Monthly Metrics Reports. Learn essential application and business processes. Participate in enterprise monitoring initiatives. Perform other assigned duties. Champion best practices. General Requirements: Work under general direction, responding to complex issues with discretion. Interact and influence colleagues, maintaining working-level contact with clients and partners. Apply a methodical approach to issue resolution. Demonstrate effective communication skills. Plan, schedule, and monitor work competently within limited deadlines. Functional Skills: Understand the value of accuracy and attention to detail. Apply knowledge of economic, financial, market, and industry trends. Demonstrate knowledge of consulting techniques. Possess knowledge and ability for financial forecasting and modeling. Regards, Komal Gupta | Technical Recruiter Largeton INC. Herndon, VA 20171 [email protected] Then please reply with a "REMOVE" in the subject line Keywords: information technology Georgia Virginia http://bit.ly/4ey8w48 https://jobs.nvoids.com/job_details.jsp?id=1080680&uid= |
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| 10:47 PM 02-Feb-24 |