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Required Reporting Service Analyst for Remote(USC,GC) at Remote, Remote, USA
Email: [email protected]
http://bit.ly/4ey8w48
https://jobs.nvoids.com/job_details.jsp?id=1061602&uid=

From:

Arun,

KPG

[email protected]

Reply to:   [email protected]

Hello

Please share resume in word format to [email protected]

Position  Reporting Service Analyst(RSA)

Location - Remote

Duration 6+months
Strong Data
Higher Education
They need someone that has experience with College Student Systems (Informer, Workday, Colleague, PowerCampus)

They prefer Workday and Informer if possible, but any of those will be good.

This role is 100% remote

The Reporting Services Analyst (RSA) serves as a key subject matter expert for college wide reporting tools. The RSA maintains the day to

day support of reporting services including, but not limited to, Entrinsiks Informer and Workday. The

RSA works with clients to solve reporting issues and provide universal expertise and guidance with

query writing and system performance.

As part of a data management team focused on data governance, data quality, and reporting, the

RSA provides support to the ongoing refinement of internal best practices by developing close, partnerships internally and externally

Notes:  
This is 35 hours a week**

Job Description

Reporting to the Senior Data Strategy & Solutions manager, the Reporting Services Analyst (RSA)

serves as a key subject matter expert for college wide reporting tools. The RSA maintains the day to

day support of reporting services including, but not limited to, Entrinsiks Informer and Workday. The

RSA works with clients to solve reporting issues and provide universal expertise and guidance with

query writing and system performance.

As part of a data management team focused on data governance, data quality, and reporting, the

RSA provides support to the ongoing refinement of internal best practices by developing close

partnerships internally and externally. The RSA is a liaison between Berklees business areas and

other technical areas to assess reporting needs and requirements for making reporting related

recommendations that improve business processes, meet business needs and/or enhance the

end-user experience.

The RSA adds industry knowledge and will be a subject matter expert in enterprise reporting related

discussions. The RSA will work on and sometimes manage reporting projects within the Enterprise

Technology Services project portfolio. This position will be a critical player working directly with the

Senior Data Strategy & Solutions Manager to establish an enterprise data strategy for the institution.

Minimum Job Qualifications

Bachelors Degree in business systems, information technology, or related field.

5+ years experience building and supporting enterprise reporting services.

Experience with different reporting in different applications; Workday, Colleague, Powercampus,

Salesforce

Experience in troubleshooting issues and excellent follow-up skills.

Essential Functions/Primary Duties and Responsibilities

Maintain day to day support of reporting services and supports clients with query writing and

dashboard reporting and analytics.

Provide support across different platforms; Workday, Informer, Colleague, Powercampus.

Support data mart/warehouse implementation with support, planning, and development.

Identify and resolve or lead teams to resolve reporting issues.

Serves as liaison between business users and technical staff.

Supports a reporting users group for report writers.

Provide subject matter expertise on the use of college-wide enterprise reporting services.

Maintain a high level of communication with internal and external teams; providing clear,

tactful, and complete directives, realistic deliverable deadlines and prompt feedback.

Manages and contributes to Enterprise Technology Services projects.

Maintain a thorough understanding of existing service offerings and awareness of technical

and business direction.

Train report writers on writing reports following best practices.

Temporary Reporting Services Analyst

Enterprise Technology Services

Assists with translating business requirements into technical specifications.

Follow Enterprise Systems guidelines.

Participate as a member of college committees.

Other duties as assigned.

Knowledge, Skills and Abilities Required

Solid interpersonal skills for understanding the broad range of needs and various support

requirements for delivering exemplary customer service.

Ability to communicate clearly and effectively in both verbal and written formats as well as to

create and maintain positive, productive working relationships with both technical and

non-technical personnel.

Excellent judgment and strategic skills for ensuring mutually positive outcomes, balancing

internal priorities with client objectives.

Strong problem solving and organizational skills.

Strong history of and dedication to client service.

Self-motivated with a high degree of initiative.

Strong attention to detail.

Ability to operate independently and set priorities amongst multiple task assignments.

Equally comfortable with detailed analysis and research and with 'big-picture' considerations

and priorities.

Ability to manage multiple tasks, assignments and projects.

Demonstrated capacity to develop & maintain effective working relationships with individuals

& organizations reflecting a broad range of identities, perspectives & experiences.

SQL, Javascript, or programming skills a plus.

Higher Education experience preferred.

This position may provide an opportunity for limited remote work

Keywords:
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11:19 PM 29-Jan-24


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