Hiring For Product Support Analyst 2 --- Austin, TX (Local to TX Remote) at Austin, Texas, USA |
Email: [email protected] |
http://bit.ly/4ey8w48 https://jobs.nvoids.com/job_details.jsp?id=1053119&uid= From: Ram, Panzer Solutions LLC [email protected] Reply to: [email protected] Hi Hope you are doing well My name is Ram and I am working as a Talent Acquisition at Panzer Solutions LLC. We deal with US IT and non IT recruitment services. We have the below opening with our preferred client, let me know if you are available & interested in this position. If interested please share a copy of your resume and best time, number to reach. Title: Product Support Analyst 2 Location: Austin, TX (Local to TX Remote) Duration: Long Term Contract ONLY LOCAL TO TX Candidate Job Description Experience with help desk / service desk services. Experience with help desk software (e.g. ticketing systems, knowledge bases). (at least 3) Ability to troubleshoot technical issues in a complex system environment. (e.g. password resets, network connectivity, etc.) (at least 2) High-level knowledge of information technology systems and best practices. (at least 2) Experience with Microsoft O365 applications (Word, Excel, PowerPoint, Teams, Visio) (at least 2) Experience working with SharePoint Lists. (at least 2) Strong customer service orientation, with patience and empathy for frustrated or confused users. (at least 2) Experience with call handling. Experience with Remedy / BMC Helix. ------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------- Ram [email protected] IT Recruiter | Panzer Solutions LLC 50 Washington Street, 9th Floor, SONO Corporate Center, Norwalk CT 06854 Direct: 203-442-9756 EXT 160 Testimonials: http://www.panzersolutions.com/testimonials Available Jobs: http://www.panzersolutions.com/job-opportunities Notice of Confidentiality: Keywords: access management information technology Connecticut Texas http://bit.ly/4ey8w48 https://jobs.nvoids.com/job_details.jsp?id=1053119&uid= |
[email protected] View All |
12:08 AM 26-Jan-24 |