| Job Role - Transition Manager Location - Dallas, TX Day 1 onsite at Dallas, Texas, USA |
| Email: [email protected] |
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http://bit.ly/4ey8w48 https://jobs.nvoids.com/job_details.jsp?id=1052892&uid= From: Vishal yadav, Teamware Solutions [email protected] Reply to: [email protected] Job Role - Transition Manager Location - Dallas, TX Day 1 onsite job Description - Manage technical teams to propose creative solutions that deliver substantial value to clients. Drive various technical team and technology track during transition of services. Should have very sound knowledge on various data center technologies, Cloud Ops, Network, EUC, security, Service Desk and Field services. Plan and conduct due diligence to validate assumptions and refine the transition solution. Drive all the Phases (Knowledge acquisition, Secondary & Primary support and Steady State) and be the SPOC for all the escalations/queries for the customers during transition. Conduct workshops with customer to walk through the Transition Framework whenever required. Conduct gap analysis from due diligence vs. actual transition. Manage Agile & complex transition engagements, lead multi-disciplined global teams in order to transform Utilize project management methodologies keeping focus on business objectives and results. Introduce Innovative business solutions to solve client pain points. Directly responsible for the success of IT infrastructure transitions. Serve as primary liaison between Client and Hexaware. Primary duties include project management, Scheduling, reporting, escalation, management of project plan, delivery of critical milestones. Responsible for global communication with management, program teams, service delivery team, quality, and vendors; serve as liasion between the business community and the IT organization with the goal of providing technical solutions and meet business strategic goals. Manage the accelerated process of transferring services from in-house / incumbent to Hexaware, ensuring service levels and maintained throughout. Establish clearly articulated Service Governance, Service Management, Escalation Governance and Business Change Control Models. Be successful in negotiation with customers on change requests for the scope creep items and new solutions during transition phase. Work in partnership with Sales Teams, Solution Architects, Service Delivery, Finance, HR and Legal to manage all phases of technical solution development during the transition cycle to qualify all critical milestones of contract and turn over to service delivery. Responsible for Planning, lead and manage the transition portion of engagements while ensuring engagement profitability, customer satisfaction, and effective staff utilization. Understand Service Management process of Incident, Problem and change Should be quick learner and adaptable to changing environment. Vishal Yadav | Senior Technical Recruiter Teamware Solutions a division of Quantum Leap Consulting Pvt. Ltd 2838 E. Long Lake Road Suite 210, Troy, MI 48085 D : +1 214 393 5191 [email protected] Linkedin - (24) Vishal (Vishu) Yadav | LinkedIn www.teamwaresolutions.net "Nothing will work unless you do" Keywords: information technology Michigan Texas http://bit.ly/4ey8w48 https://jobs.nvoids.com/job_details.jsp?id=1052892&uid= |
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| 06:12 PM 25-Jan-24 |